SAMFA Digital ("we", "us", or "our") operates the website samfa.online and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Please read this policy carefully. If you disagree with its terms, please stop using our site.
1. Information We Collect
Information you provide directly
- Name and email address when you contact us or submit a project inquiry
- Company name and project details shared during scoping calls
- Payment information processed through our secure third-party payment providers
- Any files or documents you share with us during an engagement
Information collected automatically
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Pages visited, time spent on site, and referral source
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and deliver the services you request
- Process payments and send transaction-related communications
- Improve our website and service quality
- Send project updates and relevant communications (you may opt out at any time)
- Comply with legal obligations
- Detect and prevent fraud or abuse
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. NDA and Confidentiality
For all client engagements, SAMFA Digital signs a Non-Disclosure Agreement (NDA) before any technical discussion begins. All project information, source code, business data, and intellectual property shared with us remains strictly confidential and is never disclosed to any third party without your explicit written consent.
4. How We Share Your Information
We may share your information with:
- Service providers — third-party vendors who assist with payment processing, email delivery, or analytics, bound by their own privacy policies
- Legal compliance — when required by law, court order, or government authority
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice
We do not share your data with advertisers or marketing platforms.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Project-related data is typically retained for 3 years after the conclusion of an engagement, after which it is securely deleted. You may request earlier deletion at any time (see Section 8).
6. Cookies
Our website uses cookies to improve your browsing experience. These include:
- Essential cookies — required for the website to function correctly
- Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
You can control cookie settings through your browser. Disabling cookies may affect some site functionality.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted communications, access controls, and isolated infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your personal data
- Objection — object to processing of your data for certain purposes
- Portability — request transfer of your data in a structured format
To exercise any of these rights, please contact us at privacy@samfa.online. We will respond within 30 days.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
11. International Users
SAMFA Digital serves clients across North America, Europe, the Middle East, and Australia. If you access our services from outside the country where our servers are located, your information may be transferred internationally. By using our services, you consent to this transfer.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@samfa.online
- Website: samfa.online